Privacy Policy

Regarding the processing of data by Pidielle S.p.A., including through its website, we provide the following information.

PURPOSES AND CONSENT

Data from information requests
In the case of information requests via email or telephone, Pidielle S.p.A. processes the data provided solely for the purpose of responding to such requests. The data is processed on the legal basis of providing a service in which the data subject is involved.

Pidielle S.p.A. will keep a record of the contact in its IT systems, based on its legitimate interest, namely:
a) to offer a better service to the data subject in case of new contact requests;
b) to send a newsletter subscription proposal.

The data will be deleted only upon explicit request of the data subject.

This personal data is communicated to external entities to Pidielle S.p.A. only as IT service providers.

Data from commercial contacts
In the case of commercial contacts and commercial information requests, Pidielle S.p.A. processes the data provided solely to contact the requester.

The data is processed on the legal basis of its legitimate interest, namely:
a) to offer a better service to the data subject in case of new contact requests;
b) to send a newsletter subscription proposal.

The data will be deleted only upon explicit request of the data subject.

This personal data is communicated to external entities to Pidielle S.p.A. only as IT service providers.

Data for order management
To manage received orders, Pidielle S.p.A. processes the data provided solely to fulfill them, based on the legal basis of executing a contract to which the data subject is a party.

The data will be stored for up to 10 years from the last invoice received or the conclusion of any legal actions.

This personal data is communicated to external entities to Pidielle S.p.A. only as service providers (e.g., IT, administrative-accounting, full-service production, etc.).

Newsletter subscription
Pidielle S.p.A. invites its contacts to subscribe to its newsletter. Consent must be explicitly provided by the data subject and can always be revoked by following the unsubscribe procedure. In this case, the data subject will no longer receive newsletters from Pidielle S.p.A.

If subscribing via the form on its own website (or from other companies transferring data to Pidielle acting as data controller), consent is not required as the newsletter is sent upon explicit request.

The data will be deleted or the processing will be interrupted (or limited) upon explicit request of the data subject.

This personal data is communicated to external entities to Pidielle S.p.A. only as IT service providers.

Handling support or contact requests
Sending data via email or contact forms to the addresses listed on this site implies acquisition of the sender's address, necessary to respond to the requests, along with any other personal data provided.

This data is used on the legal basis of executing pre-contractual measures requested by the data subject.

Data is retained for three years after service provision to allow for additional quality checks; it may be retained for up to 5 years in backups.

Data collection at events (email)
If contacts are reported during events (where this policy is always available), Pidielle S.p.A. processes the data on the legal basis of its legitimate interest, namely:
a) to offer better service to the data subject in case of new contact requests;
b) to send a newsletter subscription proposal.

The data will be deleted only upon explicit request of the data subject.

This personal data is communicated to external entities to Pidielle S.p.A. only as IT service providers.

Data collection at events (phone contacts)
If phone contacts are communicated (by the data subjects themselves) during events, Pidielle S.p.A. asks for consent to use them to propose products or services or notify of relevant events via phone, SMS, WhatsApp, or similar channels. This processing is based on consent.

The data will be deleted or the processing will be interrupted (or limited) upon explicit request of the data subject.

This personal data is communicated to external entities to Pidielle S.p.A. only as IT service providers.

Data collection at events (statistical processing)
Data collected at events may be anonymized and processed to obtain statistics.

This processing is based on the legal basis of the controller’s legitimate interest.

Data collection during training courses
During training courses, personal data may be communicated to Pidielle S.p.A., which uses it solely to issue a named certificate of participation. This data is processed on the legal basis of providing a requested service and the legitimate interest of Pidielle S.p.A. (i.e., to offer better service to the data subject in case of future contact requests).

The data will be deleted or the processing will be interrupted (or limited) upon explicit request of the data subject.

This personal data is communicated to external entities to Pidielle S.p.A. only as IT service providers.

During training courses, participants may provide their email and phone contacts, which are processed as described above.

Contests
In case of contest participation, Pidielle S.p.A. processes the data provided for the purpose of participating based on:
a) providing the requested service, solely within the contest scope;
b) its legitimate interest, namely sending a newsletter subscription proposal.

Further processing details are provided in the contest regulations.

The data will be deleted only upon explicit request of the data subject.

This personal data is communicated to external entities to Pidielle S.p.A. only as IT service providers or other companies as specified in the contest rules.

Data collection on social networks
Pidielle S.p.A. processes data, as joint controller with the social network manager (who provides their own policy), of visitors to our pages on social networks (Facebook, Instagram, LinkedIn, YouTube, Twitter, Pinterest) using the tools provided by the platform (which also uses cookies and other tracking tools): visit analysis, user interaction, forwarding non-private messages, and other channel activities. Processing is legal through the data subject’s consent upon signing up to the network, response to requests, and the controller's legitimate interest (tracking interactions, evaluating brand image, marketing). Data is retained by the social networks according to their own rules.

Data will be deleted or processing will be interrupted (or limited) upon explicit request of the data subject using functions on each platform.

This data is not shared outside Pidielle S.p.A. or exported from social networks unless requested by the user (e.g., providing an email address). In such cases, the purposes and processing methods are as described above.

Suppliers
Supplier data typically relates to legal entities. During the business relationship, we may collect contact data of individuals. This is based on the legitimate interest of Pidielle S.p.A., i.e., to facilitate relationships with the supplier or potential supplier.

Each supplier is responsible for informing individuals in their organization whose data is shared with Pidielle S.p.A. of the purposes listed above.

Data is retained for up to 10 years from the last invoice received or from the conclusion of any legal actions.

A separate policy is available for collaborators.

CVs and interviews
When submitting CVs or collecting data during job interviews, Pidielle S.p.A. processes the data solely to evaluate and select individuals for future collaborations. This processing is based on the legal basis of providing a requested service.

Data is stored for up to two years from receipt of the CV or the end of the last interview, unless the person is hired.

Cookies
The websites https://elgoncosmetic.com/, https://moodme.store/, www.extralandia.it and www.link-d.org use cookies. Please consult the “Cookie Policy”.

Reserved area
The data collected in the reserved area is what the data subjects provide through the specific platform.

Data is processed by Pidielle S.p.A. for the purpose of analyzing its products and services.

Processing is based on the legal basis of providing a requested service.

Data will be retained until the data subject requests deletion.

This personal data is communicated to external entities to Pidielle S.p.A. only as IT service providers.

DISCLOSURE TO THIRD PARTIES AND TRANSFERS TO THIRD COUNTRIES

The personal data mentioned above is shared with external entities to Pidielle S.p.A. only as IT service providers.

Other subjects are cloud IT service providers. In such cases, personal data may be transferred to countries outside the EU or EEA. Pidielle S.p.A. will preferably use providers within the EEA; otherwise, it will verify adequacy based on current legislation, European Commission guidelines, and the Italian Data Protection Authority.

These entities act as "data processors".

DATA SUBJECT RIGHTS

You may exercise your rights under Articles 15–22 of EU Regulation 2016/679, including:

• obtaining, unless restricted by law, access to your personal data, rectification, deletion, and restriction of processing; data portability (i.e., receiving your data in a structured, commonly used, machine-readable format); requests not affecting service performance must be sent to privacy@elgoncosmetic.it;

• withdrawing consent to processing, if not legally restricted; such requests must be sent to privacy@elgoncosmetic.it;

• filing a complaint with Pidielle S.p.A. or with the national supervisory authority (in Italy, the Data Protection Authority) as per instructions on their website.

Last updated: May 28, 2025